Use of this website

This website is owned by Biodermoil Inc. (hereinafter "Biodermoil"), and is operated for your personal non-commercial use and information. Your use of this website is subject to the following terms and all applicable laws. By accessing and browsing this website, you accept these terms without limitation or qualification. If you do not agree with any of the terms, please do not use this website. The advertisements on the website are invitations to you to make offers to purchase products and services on the website and are not offers to sell.

Purchasing policy

  • The price for each product that you order is the price that appears on the website.
  • Deliveries are made Monday through Friday (holidays excluded). Your package will be shipped by Canada Post.
  • Shipping and transport charges as well as the applicable sales taxes are not included in the price.
  • Biodermoil has the right to modify at any time the prices of the products shown on the website, without notice.
  • All prices shown are in Canadian dollars ($ CAD).
  • The prices of the products shown on the website can differ from the prices in Biodermoil boutiques.
  • If an error occurs during an online purchase, you will be contacted by a representative, either by phone or email, and if applicable, an adjustment will be made. For example, a product is no longer available, a taxation error occurred, etc.

Product availability policy

Biodermoil never guarantees the availability of the products offered online. If Biodermoil cannot deliver any of the products ordered because they are out of stock, you will be advised by email or by phone.

Biodermoil is not liable for any inconvenience and/or losses attributed to any unavailability of any and all products and/or services.

Online purchases return & exchange policies

We do not accept returns or exchanges unless the product you have purchased is faulty.

If you receive a defective item, please contact us at 514-800-9208 and provide the details of the product and its defects. You can send the product that you consider defective to the following address:

Biodermoil Cosmetics
13750. rue Sherbrook E
Montreal (Quebec)
H1A 3Z4

Once we receive the returned product, we will carefully review and we will send you by email within a reasonable time, if the defect entitles you to a refund or a replacement. If you are entitled to a refund or replacement, we will replace the product or refund the purchase price, depending on the original method of payment.

Shipping and handling charges will not be refunded unless the goods be returned because it is defective, or that Biodermoil be faulty. In this case, the goods must be returned only by mail. Please contact our customer service at 514-800-9208 or at for more information.

Shipping policy

Biodermoil has the right to modify at any time the shipping charges without notice.

Items will be shipped as soon as possible once your order is accepted. The processing and delivery delays may vary according to the shipping address and product availability. Delivery dates are estimated from the moment the products leave the Biodermoil warehouse and facilities.

As soon as the shipping company takes possession of the products, Biodermoil relinquishes all property rights to the buyer.

Delivery of the products is subject to the rules of the shipping company as well as the rules concerning the signature acknowledging receipt of the products. If you are absent at the time of delivery, you will be responsible for tracking and collecting the products according to the rules and procedures of the shipping company.


Biodermoil may occasionally modify, alter or otherwise update the terms applicable to this website. We will notify you of any such modifications to this website by posting notice of such changes on this website. Following the posting of such changes, your continued use of this site will constitute your acceptance of these terms and other policies, as modified. You will be bound by such changes. If any one of these conditions shall be deemed invalid, void, or for any reason unenforceable, such condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Misprints and errors

Biodermoil endeavours to provide up-to-date and accurate information on the website. However, misprints, typos, inaccuracies, omissions (including incorrect specifications for products), or other errors may sometimes occur. Biodermoil cannot guarantee that products and services advertised on the website will be available when ordered or thereafter. Biodermoil does not warrant that the content of the website including, without limitation, product descriptions or photographs, is accurate or complete. Biodermoil reserves the right to: correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; change at any time the products and services advertised or made available for sale on the website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other website content without any notice or liability to you or any other person; reject, correct, cancel or terminate any order, including accepted orders for any reason and limit quantities available for sale or sold.

Copyrights & trademarks

Material on this website, including but not limited to texts, images, illustrations, software, audio clips and video clips, is owned or otherwise provided by Biodermoil, and Biodermoil does not represent or warrant that such material does not infringe the rights of any other person or entity. The material on this website is protected in Canada and in other jurisdictions by the Copyright Act and by virtue of the applicable international treaties. Consequently, the material on this website may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part, in any form whatsoever, including but not limited to text, audio or video, without the prior written consent of Biodermoil. Trademarks, logos and service marks (collectively "Marks") displayed on this website are registered or unregistered Marks of Biodermoil or others, are the property of their respective owners, and may not be used without written permission of the owner of such Marks. Nothing in this website is to be interpreted as conferring a right to use the Marks or the material protected by the Copyright Act.

Notwithstanding the foregoing, Biodermoil authorizes you to make an electronic or hard copy of the information posted on any page of this site provided that the copy is used solely for non-commercial, personal purposes and, in each and every case, provided that any such copy remains protected by all copyright, trademarks, service marks and other proprietary notices and legends contained on this website. This license does not include any resale of this site or its contents; any collection of product listings, descriptions or prices; any other derivative use of this site or its contents; any downloading or copying of information for the benefit of any merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Biodermoil and its affiliates without express written consent of Biodermoil. You may not use any meta tags or any other "hidden text" utilizing Biodermoil's name or trademarks without the express written consent of Biodermoil. Any unauthorized use of this site and/or its contents terminates the permission or license granted by Biodermoil.